Grammarly

Grammarly processes everything you type into it on its servers and grants itself a license to use that text to operate and improve the service. Sensitive content may be exposed to its systems.

🚨 Key things to watch out for

The clauses that could affect you the most. Read these even if you skip everything else.

Your content can be used to develop new products and features, which may include AI training on your writing—a serious concern for anyone handling sensitive or proprietary material.

7.2

There is a strict no-refund policy: all payments are non-refundable with no credits for unused time or removed features, and prices can be raised at the company's discretion.

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📋 Every clause, explained

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Showing 23 clauses

1Acceptance of Terms1 clause

⚠️

Passive acceptance by mere access

📌Other

1-A

💬 You can be bound by these terms simply by visiting the website or using any service, even before explicitly agreeing to anything.

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“These Terms become effective when you sign up, access Services, or indicate acceptance—whichever occurs first.”

2Modification of Terms1 clause

⚠️

Unilateral right to change terms

📝Can change terms anytime

2-A

💬 The company can change any term it wants, and if you keep using the service after 30 days you're automatically deemed to have agreed. Your only option is to stop using the service entirely.

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“Superhuman may modify these Terms at its discretion, with thirty (30) days' advance notice via email or in-Service notification. … Continued access after the effective date constitutes acceptance of modifications.”

3.3.3School and Work Email Addresses1 clause

⚠️

Organization can control your personal account

📌Other

333-A

💬 If you signed up with a work or school email, your employer or school can view your content, merge your account, or even terminate it without your direct consent.

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“If your Account uses an Organization email, that Organization may control your Account through Account Control Actions, including access, viewing, restriction, merger, or termination.”

3.3.4Account Deletion1 clause

⚠️

Irreversible account and content deletion

🗄️Data retention

334-A

💬 If your account is deleted—whether by you or your organization—all your content is permanently gone with no way to recover it.

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“Deleted Accounts cannot be reactivated, and associated content cannot be retrieved.”

3.7Feedback and Usage Data1 clause

⚠️

Unrestricted use of feedback and usage data

📥Data collection

37-A

💬 Any feedback you give becomes the company's property to use however it wants, and it collects extensive technical data about how you use the service including your content access patterns—with no limitations.

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“Superhuman may use provided feedback without restriction or obligation. Superhuman collects and analyzes Usage Data (technical logs, metadata, telemetry, and information about User Content access patterns) freely.”

3.8Changes to the Service1 clause

⚠️

Features can be removed at any time

📝Can change terms anytime

38-A

💬 The company can remove features you rely on at any time, and only promises to 'attempt' to notify you if the change is significant. No compensation or refund is mentioned.

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“Superhuman may modify or discontinue any Service feature at any time. For significant impairments, Superhuman will attempt notification via email or in-product notification.”

6Beta Services1 clause

⚠️

Zero liability for Beta Services

🛡️Limits their liability

6-A

💬 If you use any beta or early-access features and something goes wrong—including data loss—the company accepts absolutely no responsibility.

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“Superhuman has no liability for Beta Services.”

7.2License to User Content2 clauses

⚠️

Broad license to your content

📄Claims your content

72-A

💬 You give the company a free, worldwide license to use your content for a wide range of purposes including developing new products and features. While you retain ownership, this license is very broad and lasts as long as intellectual property laws protect the content.

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“You grant Superhuman a worldwide, non-exclusive, royalty-free license to User Content for: operating, providing, improving, troubleshooting, and debugging Services; protecting Services; customizing Services; developing new products or features; and account management.”

🔴

Content may be used for product development

🤖AI training on your data

72-B

💬 The license explicitly permits use of your content to 'develop new products or features,' which could include training AI models on your writing. This is a significant concern for anyone writing sensitive, proprietary, or creative content.

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“You grant Superhuman a worldwide, non-exclusive, royalty-free license to User Content for: … developing new products or features …”

8.3Authorization for Recurring Payments1 clause

⚠️

Immediate billing regardless of usage

🔄Auto-renews

83-A

💬 You start getting charged the moment you access the paid service, even if you haven't set it up or used it at all.

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“Billing begins immediately upon access, regardless of configuration or usage.”

8.6Fee Changes1 clause

⚠️

Prices can change at any time

📝Can change terms anytime

86-A

💬 The company can raise prices whenever it wants. You'll get notice, but the new price kicks in at your next billing cycle with no specific notice period guaranteed.

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“Superhuman may change Service fees at its discretion with advance notice. Changes apply to your next Billing Cycle.”

8.10No Refunds1 clause

🔴

Strict no-refund policy

📌Other

810-A

💬 You cannot get any money back for any reason—not for unused time, not for partial months, not for service outages, not for removed features. This is as strict as a no-refund policy gets.

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“All payments made by you under these Terms are non-refundable and payment obligations are non-cancelable, and no refunds or credits for partial periods or unused capacity are provided, to the fullest extent permitted by law.”

9.2Effect of Termination1 clause

🔴

Content deleted upon termination with no liability

⛔Account termination

92-A

💬 When your account is terminated, the company can delete all your content and block you from accessing it. They accept no responsibility whatsoever for this, even if the termination was their decision.

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“Upon termination, your Service rights automatically terminate, and Superhuman may delete User Content from live databases. If Superhuman terminates for cause, it may bar further access. Superhuman has no liability for suspension, termination, or User Content deletion.”

9.3Suspension and Termination1 clause

🔴

Broad termination rights with limited notice

⛔Account termination

93-A

💬 The company can terminate your account at any time with no liability, and in several situations doesn't even need to warn you first. This gives them very broad power to cut you off.

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“Superhuman may terminate these Terms at any time without liability. … No advance notice is required if Superhuman believes you've materially breached these Terms or the Acceptable Use Policy, doing so would create legal liability or compromise Service provision to others, or law prohibits such notice.”

10.1General Warranty Disclaimer1 clause

ℹ️

Services provided 'as is' with no warranties

🛡️Limits their liability

101-A

💬 The company makes no promises that the service will work correctly, be available, or meet your needs. This is standard for most tech services but means you have limited recourse if things break.

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“THE SERVICES ARE PROVIDED TO YOU ON AN "AS IS," AND "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, express or implied.”

10.2AI Outputs Disclaimer1 clause

⚠️

No guarantees on AI output accuracy

🛡️Limits their liability

102-A

💬 If the AI generates inaccurate, misleading, or even copyright-infringing content, you bear all the risk and responsibility—not the company.

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“Superhuman makes no representations or warranties regarding AI-generated Outputs, including factual accuracy or suitability. … You assume all risks using Outputs, including potential copyright infringement or personally identifying disclosures.”

11.1Limitation on Liability Amounts1 clause

⚠️

Liability capped at 12 months of fees or $100

🛡️Limits their liability

111-A

💬 Even if the company causes significant harm, the most you can recover is what you paid in the last year—or just $100 if you're a free user.

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“Total aggregate liability shall not exceed fees paid in the preceding twelve (12) months. If you have a Free Subscription, liability doesn't exceed one hundred dollars ($100).”

11.2Limitations on Types of Damages1 clause

⚠️

No liability for indirect or consequential damages

🛡️Limits their liability

112-A

💬 If the service causes you to lose profits, corrupts your data, or causes any indirect harm, you cannot recover those losses. Only direct damages are potentially covered, and even those are capped.

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“Superhuman isn't liable for lost profits, damaged User Content or data, duty failures, or indirect, incidental, punitive, special, exemplary, or consequential damages, to the fullest extent permitted by law.”

12.1Mandatory Arbitration1 clause

🔴

Mandatory binding arbitration

⚖️Forced arbitration

121-A

💬 You give up your right to sue in court or have a jury trial. Almost all disputes must go through private arbitration, which can be more expensive and less favorable for consumers.

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“You and Superhuman agree to mandatory individual arbitration for all Dispute claims arising from Service access, use, these Terms or prior versions, products, data, content, and Superhuman actions or statements, including pre-effective-date disputes. … you waive court and jury trial rights.”

12.3Class Action Waiver1 clause

🔴

No class actions or collective claims allowed

🚫No class action

123-A

💬 You cannot join with other users to bring a class action lawsuit, even if many people are affected by the same problem. This makes it very difficult to pursue small-dollar claims.

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“You and Superhuman bring claims only individually, not on class, representative, or collective bases (waiving such rights). Only individualized relief is sought or obtained.”

12.9Choice of Law and Forum1 clause

ℹ️

California law and San Francisco courts

📍Jurisdiction

129-A

💬 California law governs the agreement, and if something does go to court, you'd have to go to San Francisco. There are exceptions for EEA residents and Canadian residents.

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“Except as law prohibits, these Terms are governed by California law and U.S. federal law (including the Federal Arbitration Act), without conflict-of-law rules. … Non-arbitrable claims between you and Superhuman are litigated exclusively in San Francisco County state or federal courts.”

13.4Assignment1 clause

⚠️

One-sided assignment rights

📌Other

134-A

💬 You can't transfer your account, but the company can sell or transfer your contract (and your data along with it) to any other company without asking your permission.

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“You can't assign rights or obligations; attempts are void. Superhuman may assign/transfer rights/obligations to affiliates, subsidiaries, or successors without restriction.”

13.8Notice1 clause

⚠️

Email notice effective even if undeliverable

📌Other

138-A

💬 The company considers you notified as soon as they send an email, even if it bounces, goes to spam, or you never see it. You could miss critical changes to the terms or your account status.

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“Superhuman's email dispatch constitutes effective notice even if undeliverable.”

Grammarly terms of service, explained in plain English — TOSTLDR