The fine print, read out loud — and how we score it.
We read long, dense legal documents and turn them into plain-English breakdowns: the clauses that actually affect you, why they matter, and a single grade so you can decide before you tap I Agree. This page explains what we look for and how the grade is built.
The documents behind the “I Agree” button
We cover the agreements you're asked to accept every day. Whatever the format, we pull out the parts that carry real consequences for you.
The rules of using a product — your obligations and theirs.
What data is collected about you and what happens to it.
Tracking technologies and how you're followed across the web.
End-user license agreements for software you install or use.
The clauses worth knowing about
As we go through a document, we tag the clauses that tend to catch people out and explain, in plain language, what each one means for you. Broadly, they fall into three buckets.
Privacy & your data
What personal information gets gathered about you.
Whether your content or activity is used to train AI models.
Whether your information can be sold to others.
How long they keep your data after you leave.
Who else your data gets handed to.
Legal & disputes
Being pushed into private arbitration instead of a real court.
Giving up your right to join a group lawsuit.
Caps on what the company is responsible for if things go wrong.
Which country's laws and courts govern any dispute.
The contract itself
The rights you hand over to things you post or upload.
Subscriptions that quietly renew and re-bill you.
Their ability to change the terms whenever they want.
When and how they can suspend or delete your account.
Three levels of severity
Not every flag is a red flag. Each clause we highlight is given one of three levels so you can tell routine boilerplate from the parts that genuinely deserve your attention.
A clause we think you should treat as extremely important. High potential to affect you.
Worth watching. A moderate risk you should be aware of before agreeing.
Standard, expected practice — not alarming, but noted so the breakdown is complete.
What you can (and can't) do with your data
Alongside the clauses, we check whether the document grants you a handful of common data rights — and note any caveats that quietly take them back.
From clauses to a single A–F grade
We weigh everything above into one overall score for how customer-friendly the terms are. That score maps to a letter grade and a plain risk level — always paired with a one-line rationale so you can see the reasoning, not just the verdict.
customer-friendly terms
a few things to weigh
stacked against you
Higher score = more customer-friendly. We keep the exact weighting deliberately simple to explain and hard to game.
We might be wrong — and we'd like to hear about it
These breakdowns are an independent, plain-English take meant to help you understand what you're agreeing to. They are not legal advice, and they can go out of date the moment a company updates its terms.
We do our best, but interpreting legal language is genuinely hard and we won't always get it right. If you spot a mis-classified clause, a missing flag, or anything that looks like an anomaly, we'd genuinely welcome the correction — contributions and feedback make every breakdown better for the next person.
For anything that actually matters, always read the original document and consult a qualified lawyer.